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Frequently Asked Questions

Step-by-Step Timeline

Day 1: Free Consultation

Understanding Your Needs

We begin with a free consultation to assess your energy usage, roof space, and power goals. This helps us design the perfect solar system tailored to your home or business. No stress, no jargon—just clarity.

Day 2–3: Site Survey & Proposal

Clear Plan, Clear Costs

Our experts visit your site to take measurements and check conditions. Within 48 hours, you’ll receive a detailed proposal with system design, cost, savings forecast, and delivery date. You’ll know exactly what to expect.

Day 4–5: Approvals & Agreement

Paperwork Made Easy

Once you’re ready, we handle all the necessary approvals, agreements, and permits if required. Your role? Simply relax and watch the process unfold. We believe in transparency and speed.

Day 6–10: Equipment Delivery

Top-Quality Components Arrive

We source and deliver premium solar panels, inverters, and batteries (if hybrid or off-grid). All materials are inspected for quality assurance. You’ll see your dream system arriving at your doorstep.

Day 11–14: Installation

Fast, Professional Setup

Our installation team sets up your system safely and efficiently. This includes panel mounting, inverter setup, wiring, and safety checks. In less than a week, your system will be ready to power your life.

Day 15: Testing & Handover

Switching On Your Solar Future

We conduct rigorous tests to ensure your system runs smoothly. Then we hand it over to you—fully functional, fully guaranteed. From this day forward, you start saving money and protecting the planet.

"In just 15 days, your home or business can move from high bills and blackout worries to clean, reliable solar energy. The future isn’t far—it’s right here."
"Please note: Timelines may vary depending on the number of installations scheduled. However, our promise is simple—we deliver on time and keep you updated at every step. No delays, only progress!"

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Installation

Do I always need batteries?

Batteries are optional, used for energy storage during night or outages.

Can I still connect to the grid?

Yes, hybrid systems allow grid connection alongside solar.

Is my roof suitable for solar panels?

Most roofs work; we assess tilt, orientation, and shading.

How long does installation take?

1-3 days depending on system size and complexity.

Do I need a permit?

Yes, permits are required. We handle paperwork for you.

Can panels be installed on flat roofs?

Yes, panels can be tilted to maximize sunlight capture.

Can panels be installed on metal roofs?

Yes, special mounts are used for metal roofs.

Does shading affect output?

Yes, shade reduces efficiency; we optimize placement.

Do panels require framing?

Standard mounts work; we adjust framing as needed.

Do I need professional installation?

Yes, for safety and warranty compliance.

Can solar be installed on walls?

Yes, vertical installation is possible but less efficient.

How do I know the best panel orientation?

Panels should face the equator: south in the northern hemisphere.

Will installation damage my roof?

No, certified mounts prevent leaks or damage.

Do I need a structural inspection?

Yes, we check roof strength before installation.

Can I expand my system later?

Yes, systems can be expanded with future planning.

Do panels make noise?

No, panels operate silently.

Can solar work in rainy climates?

Yes, panels still generate energy from diffuse light.

Are microinverters better than string inverters?

Depends on shading and roof; we recommend the best option.

Do I need grounding?

Yes, grounding is required for safety.

How much roof space is required?

Depends on system size; average home systems need 200-400 sq. ft.

Repairs

What if my system stops producing power?

Check inverter and breakers. Contact support if issue persists.

Can I repair a panel myself?

No, always contact professionals for safety and warranty reasons.

What if the inverter fails?

We provide repair or replacement under service plans.

Can wiring issues damage the system?

Yes, faulty wiring can reduce efficiency or cause safety hazards.

How long do repairs take?

Minor repairs take hours; major may take 1-2 days.

Do damaged panels get replaced under warranty?

Yes, if damage is covered under warranty.

Can water damage panels?

Panels are waterproof; leaks around mounts can be a problem.

Why does my breaker trip frequently?

Could indicate overload or wiring issues; call support immediately.

Do panels need replacement after a storm?

Only if severely damaged; panels are durable.

Can lightning strike damage the system?

Proper grounding and surge protection minimize risk.

Can I fix minor issues myself?

Only cleaning is safe; avoid electrical parts.

How do I know if panels are cracked?

Visual inspection shows cracks; efficiency may drop.

Why is my system producing less energy?

Causes include shade, dirt, or equipment faults.

Do I need regular inspections?

Yes, annual inspections maintain efficiency and safety.

Can animals damage solar panels?

Birds or rodents may chew wires; preventive measures help.

Troubleshooting

What do I do if the inverter shows an error?

Check the error code in the manual or contact support.

Why is energy output lower on cloudy days?

Panels produce less electricity in low sunlight; normal behavior.

Why are readings different from expected?

Output varies with sunlight, panel orientation, and temperature.

Why is the inverter buzzing?

Some humming is normal; excessive noise may indicate a problem.

What if the monitoring app shows wrong readings?

Sync errors may occur; restart the app or contact support.

Why is my solar meter not moving?

Check breaker and grid connection; if fine, contact support.

Can panel orientation be corrected after installation?

Minor adjustments are possible; major changes require professional help.

Why do some panels produce less energy than others?

Shading, dirt, or panel mismatch may cause differences.

Why does my system shut down suddenly?

Breaker trips, inverter errors, or grid issues may cause shutdowns.

Why does my battery drain quickly?

High load or battery aging reduces capacity; contact support.

Why are my solar panels hot?

Panels heat up in sunlight; normal operation, efficiency may slightly decrease.

Why is my system tripping off at night?

Nighttime disconnection is normal; no sunlight means no generation.

Why is my system producing more energy than expected?

May happen in sunny days or with optimal conditions; normal.

Can inverter firmware updates fix issues?

Yes, updates can improve performance or fix bugs.

What if a panel stops working?

Check connection; faulty panel may need replacement.

Maintenance

How often should I clean panels?

Every 3–6 months or when visibly dirty.

How do I maintain my inverter?

Keep it clean, dust-free, and well-ventilated.

Do solar panels need regular inspection?

Yes, yearly inspections ensure optimal performance and safety.

Can I clean panels myself?

Yes, with soft cloth or brush and mild water; avoid harsh chemicals.

How do I check battery health?

Use your inverter app or monitoring system; contact support if performance drops.

How often should wiring be checked?

At least once a year for signs of wear, corrosion, or loose connections.

Do panels need lubrication?

No, panels have no moving parts.

Can debris damage my system?

Yes, leaves or dust can reduce efficiency; clean regularly.

How do I prevent corrosion?

Ensure proper drainage and inspect mounts periodically.

Should I maintain monitoring software?

Yes, keep firmware updated and sync devices regularly.

What maintenance voids warranties?

Unauthorized repairs or modifications can void warranties.

Do I need to trim trees near panels?

Yes, to prevent shading and maintain efficiency.

Can dust reduce output?

Yes, even a thin layer can lower efficiency; clean regularly.

How do I check for panel cracks?

Visual inspection; small cracks may reduce efficiency but still work.

Do maintenance visits cost extra?

Depends on service plan; some plans include annual visits.

Service

What warranty do you offer?

10 years for installation, 25 years for panels.

Do you offer financing options?

Yes, we have flexible payment and financing plans.

Do you provide system monitoring?

Yes, remote monitoring ensures optimal performance.

Can you expand my system later?

Yes, we can upgrade systems as needed.

Do you provide emergency repairs?

Yes, our support team handles urgent issues quickly.

Do you offer maintenance contracts?

Yes, annual or multi-year service plans are available.

Do you handle permits?

Yes, we take care of all installation permits and paperwork.

Can you install hybrid systems?

Yes, we offer both grid-tied and hybrid systems.

Do you provide energy audits?

Yes, we assess energy needs before installation.

Do you offer panel upgrades?

Yes, we can replace older panels with higher efficiency models.

Do you provide training on system use?

Yes, we teach how to monitor and maintain your system.

Can I contact support anytime?

Yes, we have 24/7 customer support.

Do you offer extended warranties?

Yes, optional extended coverage is available.

Do you provide insurance guidance?

Yes, we advise on insuring solar systems.

Do you replace damaged panels?

Yes, covered by warranty or service plans.

Do you provide cleaning services?

Yes, panel cleaning services are available.

Can you optimize system performance?

Yes, we monitor and adjust systems for maximum efficiency.

Do you offer energy storage consultation?

Yes, we advise on batteries and backup solutions.

Do you install in commercial buildings?

Yes, we handle residential and commercial installations.

Do you provide monitoring apps?

Yes, apps show real-time energy production and usage.

Do you provide system optimization reports?

Yes, detailed performance reports are provided annually.

Do you provide off-grid system service?

Yes, including maintenance, monitoring, and troubleshooting.

Do you offer consultation before installation?

Yes, we guide clients on system type and size.

Do you handle panel warranty claims?

Yes, we assist with manufacturer warranty issues.

Can you upgrade inverters?

Yes, we replace or upgrade inverters for better performance.

Personal Care

Is solar energy safe during storms?

Yes, systems are designed with safety features for storms.

Can I touch panels safely?

Yes, panels are safe to touch; avoid exposed wiring.

Can I sell excess energy back to the grid?

Yes, net metering allows selling extra energy for credits.

Will solar panels increase my property value?

Yes, homes with solar often sell faster and higher.

Are solar panels environmentally friendly?

Yes, they reduce carbon footprint and use clean energy.

Do panels emit radiation?

No, solar panels are completely safe for humans.

Are batteries safe indoors?

Yes, lithium or lead-acid batteries are safe if installed properly.

Do panels pose fire risk?

No, when installed correctly, solar panels are fire-safe.

Can I sleep under a solar panel array?

Yes, panels are safe to live under; they block sun but emit no harmful energy.

Is maintenance safe for kids around panels?

Yes, as long as children do not touch electrical parts.

Helpful Search

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