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Chenil Solar – Customer Support

Your trusted partner, even after installation ⚑

Introduction

At Chenil Solar, we believe that installing solar power is just the beginning of our relationship with our customers. True impact comes when our clients can rely on us for continuous support, quick responses, and long-term partnership. That is why our Customer Support Service is built on accessibility, reliability, and care.

24/7 Technical Assistance

Our dedicated support team is available day and night to attend to your concerns. Whether it’s a minor technical issue, a question about your system, or an emergency, we are just a call, WhatsApp message, or email away.

Warranty & After-Sales Service

We stand by the quality of our installations. Every Chenil Solar project comes with a warranty package that protects your investment.

Maintenance Packages

We provide custom maintenance plans for individuals, schools, hospitals, farms, and businesses. These include:

Customer Education

We empower our clients by teaching them how to get the best out of their solar systems.

Feedback & Complaints Resolution

We listen. Every feedback helps us improve our services and deliver better results.

Multiple Support Channels

We make it easy to reach us through different platforms:

Community Engagement

Beyond solving problems, we keep our customers informed about new solar technologies, energy-saving tips, and upcoming tours of our projects.

Our Promise to Clients

We promise to always be there for you:

β€œOur light doesn’t just come from the sun β€” it comes from the trust our customers place in us.”


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